Last Updated: February 27, 2023
Please note that our Services and Site are not intended for minors below the age of 18 years, and we do not knowingly collect data relating to minors.
1. Important information and who we are
2. The information we collect about you
Personal information is a broad term which includes information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include data where the identity has been removed (de-identified data).
The definition of personal information includes the specific pieces of personal information which we have described below. Depending on whether and how you use our Services or Site, we may collect, use, store and transfer different kinds of personal information about you which we have grouped in categories as follows:
Category of Personal Information Specific Pieces of Personal Information
Identity Data • full name,• maiden name,• last name,• or similar identifier,• title.
Social Identity Data • your group/company data,• information on referrals related to you.
Contact Data • residence details,• billing address,• delivery address,• home address,• email address and telephone numbers,•
proof of address documentation.
Financial Data • bank account,• payment card details.
Transactional Data • details about payments to and from you,• other details of any transactions you enter into using
Technical Data internet connectivity data,• internet protocol (IP) address,•
Certain personal information may be sensitive and used only in accordance with applicable law. 3. How is your personal information collected
We use different methods to collect information from and about you including through:
Direct interactions. You may give us your Identity Data, Social Identity Data, Contact Data, Financial Data, Profile Data and Marketing and Communications Data by directly interacting with us, including by filling in forms, by email, through the Beauchain Builders Inc website or otherwise. This includes personal information you provide when you:
● Visit the Site
● Subscribe to our publications
● Use any of the Services
● Request marketing to be sent to you
● Give us feedback or contact us
Automated technologies or interactions. As you interact with us via our Site, we will automatically collect Technical Data about your equipment, browsing actions, activity, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
4. How we use your personal information
● To provide Services
● When necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
● To comply with a legal obligation
● When you use our Services, our authorized partners may collect categories of personal information
about you and use this data for their own purposes. This activity may qualify as a sale under the California Consumer Privacy Act (“CCPA”). Under the CCPA, you can make choices to allow or prevent such uses
Purposes for which we will use your personal information
We have set out below an illustrative example of the common ways we may use your Personal Information:
● To register you as a new customer
● To carry out and comply with legal and compliance obligations
● To process and deliver the Services and any features and functionality
● To prevent abuse of our Services, Site, and promotions
● To keep our records updated and to evaluate how customers use our products/services
● To manage, process, collect and transfer payments, fees and charges, and to collect and recover payments owed to us
● To ensure proper management of our payments, fees and charges and collection and recovery of payments owed to us
● To manage risk and crime prevention including performing anti-money laundering, counter terrorism, sanction screening, fraud and other background checks, detect, investigate, report and prevent financial crime in broad sense, obey laws and regulations which apply to us and response to complaints and resolving them
● To enable you to partake in a prize draw, competition or complete a survey
● To gather market data for studying customers' behavior including their preference, interest and how they use our products/services, determining our marketing campaigns and growing our business
● To administer and protect our business, the Site, and social media channels including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data
● To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
● To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
● To make suggestions and recommendations to you about goods or services that may be of interest to you
● To use the services of social media platforms or advertising platforms some of which will use the personal information they receive for their own purposes, including marketing purposes
● To record voice calls and other conversations for compliance, quality assurance, and training purposes
We strive to provide you with choices regarding certain Personal Information uses, particularly around marketing and advertising.
Promotional Offers From Us
We may use your Personal Information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for
you. You may receive marketing communications from us if you have requested information from us or used the Services and have not opted out of receiving that marketing.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you. Further, you can let us know directly that you prefer not to receive any marketing messages by emailing email@example.com.
Sale or Transfer of Business We may need to process your Personal Information in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding involving all or a part of our shares, business or assets.
5. Disclosures of Your Personal Information
We may share your Personal Information with our third-party service providers, agents, subcontractors, and other associated organizations, in order to complete tasks, provide the Services, and use of the Beauchain Builders Inc website to you on our behalf, and otherwise fulfill our obligations. When using third-party service providers, we request they respect the security of your Personal Information and treat it in accordance with the law.
We may share your Personal Information and other data you provide to us for the following purposes:
● To verify your identity.
● To detect and prevent fraud, money laundering, terrorist financing, and other financial crimes and illicit activities.
● To facilitate the provision of services and relevant business operations to support our delivery of the Services and related aspects to you.
● To improve our information, technology, and security systems including websites and mobile applications.
● To provide customer service.
● To promote our Services if you submit a product review or post content on public areas of our Services, or social media accounts.
● To transfer our rights and duties under the relevant terms and conditions governing the use of any Services (to the extent allowed).
● To comply, in our belief, with a legal request or to protect or enforce our rights, including to comply with an applicable law or regulation, or in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability, and to protect the rights, property, and safety of us or others.
● To evaluate, effectuate, or otherwise transfer your personal information as part of a proposed or actual sale, merger, restructuring, transfer, or exchange of all or a portion of our assets to another company.
The categories of third parties with whom we may share your personal information for the purposes listed above include:
● Companies and organizations that assist us in services, processing, verifying or refunding transactions or orders.
● Fraud or crime prevention agencies
● Anyone to whom we lawfully transfer or may transfer our rights and duties under the relevant terms and conditions governing the use of any of the Services
● Any third party because of any restructure, sale or acquisition of our company
● Regulatory and law enforcement authorities, where the law allows or requires us to do so
We disclose Personal Information to third parties only in accordance with applicable law.
6. Personal Information Security
While there is an inherent risk in any information being shared over the internet, we have put in place commercially reasonable security measures to prevent your Personal Information from being accidentally lost, used, damaged, or accessed in an unauthorized or unlawful way, altered, or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a legitimate business need to know. They will only process your Personal Information on our instructions. You are also responsible for taking reasonable steps to protect your information against unauthorized disclosure or misuse such as by maintaining the confidentiality of your Personal Information.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any relevant regulator of a qualifying breach when required.
7. Personal Information retention
How long will you use my personal information for?
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Here are some exemplary factors which we usually consider when determining how long we need to retain your Personal Information and data:
● for warranty and guarantee terms;
● if we are dealing with a complaint;
● if we reasonably believe there is a prospect of litigation in respect to our relationship with you or if we consider that we need to keep information to defend possible future legal claims, the respective personal information (e.g., email addresses and content, chats, letters) will be kept in accordance with the statutory limitation period applicable following the end of our relationship;
● to comply with any applicable legal and/or regulatory requirements with respect to certain types of personal information, including relevant sanctions regimes:
- under the Bank Secrecy Act and its related statutes we are obliged to retain your Personal Information for a period of at least 5 years after the end of our relationship;
- information needed for audit purposes;
● in accordance with relevant industry standards or guidelines;
● in accordance with our legitimate business need to prevent abuse of the promotions that we launch. We will retain a customer’s personal information for the time of the promotion and for a certain period after its end to prevent the appearance of abusive behavior.
Please note that under certain conditions, you can ask us to delete your Personal Information.
8. Your legal rights
Under certain circumstances, you may have certain rights in relation to your Personal Information:
● Right to know about Personal Information collected, and how it is used and disclosed.
● Right to request correction of certain Personal Information.
● Right to request deletion of certain Personal Information.
● Right to opt-out of the sharing of certain Personal Information.
When allowed by applicable law and required, we will take steps to disclose and deliver to you, free of charge, your Personal Information accordingly. We may also contact you to ask you for further information in relation to your request to speed up our response.
You will not receive a discriminatory treatment if you choose to exercise any of the rights conferred to you above.
If you want to make a request under the CCPA through a natural person or a business entity authorized to act on your behalf, please beforehand contact us and in a timely manner we will provide you with a reply on how to designate such a person.
9. Children's Privacy
Beauchain Builders Inc respects the privacy of children, and we are committed to complying with the Children’s Online Privacy Protection Act (herein called “COPPA”). We do not knowingly collect Personal Information from children under the age of thirteen (13). If you are a parent or guardian and you are aware that your child under the age of 13 has provided us with personally identifiable information, please contact us. If we become aware that we have collected personally identifiable information from children without verification of parental consent, we take steps to remove that information from our servers.